Our commitment to privacy and security

Your privacy is important to us, therefore we store and process your information in a very safe manner with accordance to privacy laws. This document gives you an overview of what kind of personal data we process and why, as well as what are your rights connected with this data.

In order to prevent unauthorized access to your data, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate procedures to safeguard and secure the information we collect from you.

Information we collect

There is some user data collected while you set up a PELOSHA account. This includes:

  • your first and last name
  • email address
  • age (year of birth)
  • body weight
  • body height
  • data on your contacts (i.e. who are the formal and informal caregivers)

PELOSHA modules collect and process data concerning you and your environment which is necessary for the functioning of a given module.

Air Quality module:

  • values of indoor environment parameters from your premises (temperature, humidity, CO2)
  • values of outdoor environment parameters (temperature, humidity)

Health module:

  • values of the your vital parameters (blood pressure, heart rate, body temperature, body weight)

Reminders module:

  • information about your calendar events, entered by your caregiver

Activity module:

  • data concerning your movements, collected via a smartband, which gets translated into information on periods of your activity and lack of activity

Training module:

  • data concerning your performance in following the movements of a virtual trainer

Night Activity module:

  • data on electricity usage in your premises, which gets translated into information on periods when different household appliances are switched on or off

Staying in Touch module:

  • data on when and what you need help with
  • the data sent from the buttons is country dependent

You are given the choice on which of the above modules you would like to use.

If you agree to share analytics information with us, we also collect the following information which is not connected to you personally:

  • your device operating system type (Android or iOS)
  • your device model
  • device language
  • coarse location (at the city level)
  • information about app usage

PELOSHA is using a third party service, Google Firebase and its Crashlytics and Google Analytics for Firebase services, to collect analytics information – learn more about Firebase privacy policy. You can always revoke your permission to collect analytics information in app settings.

How we use your personal information

The data collected by PELOSHA modules gets processed by them and then transferred to the Core PELOSHA Modules. Some of the data collected by the Core PELOSHA modules from the functional modules gets forwarded (in the form of recommendations, notifications or reminders, charts and summaries) to your Assistant app and to the Caregiver Dashboard apps of the appropriate caregivers that had been identified by you. You and your caregivers can also browse the data made available to you via the apps.

You are given the choice on which of the PELOSHA modules you would like to use and who should be a caregiver allowed to view your data.

We may use non-identifying and aggregate statistical information to better design our service.

Your data will be subject to automated decisions made by PELOSHA software – for example, when choosing what recommendations should be shown to you based on your health parameters and the parameters of your environment.

Who can access your personal information

  • The PELOSHA users that you have declared to be your caregivers can view your data in the Caregiver Dashboard app.

  • Limited number of technical staff, authorized by the Data Controller, who maintain and secure the PELOSHA system (this includes obligation to keep all your personal information confidential). To learn more about the Data Controller see How to contact us.

Your rights related to your personal information

  • You can access all your personal information stored in PELOSHA by signing in and accessing your profile.

  • You can correct any factual errors in your personal information in your profile settings.

  • You can withdraw your consents to processing your data by messaging from an email associated with your account with appropriate request for your account removal – see section “How to contact us”.

  • If you are worried that your information is not processed in the way required by the law, you can always contact us about it (see How to contact us).

  • The Data Controllers for PELOSHA are:

    • Poznan Supercomputing and Networking Center, Institute of Bioorganic Chemistry of the Polish Academy of Sciences, ul Z. Noskowskiego 12/14, 61-704 Poznań, Poland

    • ITTI Sp. z o.o., ul. Rubież 46, 61-612 Poznań, Poland (for the Health and Reminders modules)
    • COMmeto bvba, Veldhovenstraat 40, 3945 Ham, Belgium (for the Air Quality and Staying in Touch modules)

How to contact us

In order to obtain information about the project, you can write to the following e-mail address: contact@pelosha.eu.

In order to get assistance with the software, you can write to the following e-mail address: help@pelosha.eu.

You can also use the below addresses for contact in languages other than English:

Dutch

contact_nl@pelosha.eu

hulp@pelosha.eu

French

contact_fr@pelosha.eu

assistance@pelosha.eu

German

kontakt_de@pelosha.eu

hilfe@pelosha.eu

Polish

kontakt_pl@pelosha.eu

pomoc@pelosha.eu